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- FAQ

Lake County roofing questions, answered

Find answers to the most common questions about roofing, repairs, insurance claims, and our services.

Can't find your answer? Call (352) 272-8854 or Contact us online

- Help Center

Answers by topic

- General

General Questions

Do you offer free estimates?
Yes - a free roof inspection and written estimate, with no obligation, anywhere inside our Lake County service area. Outside that area we charge a $99 call-out for the visit. Wind mitigation and 4-point inspections are separate insurance reports we sign, not sales visits, so those are priced per property.
Are you licensed and insured?
Absolutely. We are a Florida state-certified roofing contractor (CCC1335465) and general contractor (CGC1538852). We're fully insured with liability and workers' compensation coverage for your complete protection.
What areas do you serve?
We proudly serve Eustis, Mount Dora, Tavares, Leesburg, Umatilla, Lady Lake, The Villages, and all of Lake County, Florida. We also serve select areas in Sumter and Marion counties.
How long have you been in business?
Pro Specialty Services was founded in 2019 by Caleb Hutchinson. We've grown steadily through word-of-mouth referrals and maintain a perfect 5.0-star rating on Google with all verified reviews.

- Roof

Roof Replacement

How long does a roof replacement take?
Most residential roof replacements are completed in 1-3 days depending on the size and complexity. Larger homes or those requiring structural repairs may take longer. We'll give you a specific timeline during your estimate.
What roofing materials do you recommend?
We work with top manufacturers including GAF, Owens Corning, and CertainTeed. For most Florida homes, we recommend architectural shingles for their durability and wind resistance. Metal roofing is excellent for maximum longevity. We'll discuss all options during your consultation.
Will you remove my old roof?
Yes, we perform a complete tear-off of your existing roofing materials down to the decking. This allows us to inspect the deck for damage, ensure proper installation, and provide the best warranty coverage.
What happens if it rains during my roof replacement?
We closely monitor weather forecasts and plan accordingly. If unexpected rain occurs, we have tarps and materials ready to protect your home. Your home is never left exposed overnight.
How much does a new roof cost?
Roof replacement costs vary based on size, pitch, material choice, and complexity. Most residential roofs in our area range from $8,000 to $25,000+. We provide detailed, itemized estimates so you know exactly what you're paying for.

- Insurance

Insurance & Storm Damage

Do you help with insurance claims?
Yes. We inspect the roof, photograph the damage and give you a written report and a repair estimate you can share with your insurance company. We don't negotiate or adjust claims; in Florida that's the job of your carrier's adjuster or a licensed public adjuster.
How do I know if I have storm damage?
Signs include missing or damaged shingles, granules in gutters, dents on metal vents or flashing, water stains on ceilings, and visible debris impact marks. We offer free storm damage inspections to assess your roof's condition.
Should I file an insurance claim?
That decision is yours, and it depends on your policy, so read it or ask your insurance agent. What we can do is inspect your roof and tell you in writing what is damaged and what the repair would cost. We don't advise on coverage or adjust claims.
Do you offer emergency tarping?
Yes, we provide 24/7 emergency tarping services to prevent further damage after storms. If your roof is actively leaking or has significant damage, call us immediately at (352) 272-8854.
Illustration of exterior work of the kind Pro Specialty Services performs in Lake County
Illustration of exterior work of the kind Pro Specialty Services performs in Lake County
Illustration of exterior work of the kind Pro Specialty Services performs in Lake County

- Warranties

Warranties & Protection

What warranty do you offer?
Roof replacements and other full replacement projects carry our written workmanship warranty of up to 10 years: shingle roofs carry 2, 5 or 10 years by tier (Pro, Pro Plus, Pro Max), and metal, tile, flat and siding replacements carry 10 years. It starts at substantial completion and effective once the contract is paid in full. Repairs carry a 1-year workmanship warranty on the repaired area, new construction carries a 2-year workmanship warranty, and insurance-funded projects carry a 2-year workmanship warranty. Materials carry the manufacturer's standard limited warranty, which is separate from ours and passes to you; terms vary by product. As a GAF Certified™ Contractor, we can also register a qualifying GAF roofing system for the GAF System Plus Limited Warranty, which extends the non-prorated material period to 50 years.
Do repairs come with a warranty?
Yes. Repairs carry a 1-year written workmanship warranty on the repaired area. If the spot we repaired leaks because of our work, we come back and fix it at no cost. Full replacements carry up to 10 years.
Are your warranties transferable?
Yes, once. If you sell the home, the replacement workmanship warranty can be transferred to the next owner at no charge when we receive written notice within 30 days of the sale. Manufacturer warranty transfer rules vary by product.
What's covered under the workmanship warranty?
Our workmanship warranty covers installation defects, improper flashing or sealing, and any issues resulting from our installation work. If something we did causes a leak or defect, we fix it, labor and materials, at no cost. It does not cover storm damage beyond the product's rating, work by others after we finish, or lack of maintenance.

- Financing

Financing & Payment

Do you offer financing options?
Yes. Financing is available through Acorn Finance, subject to credit approval (Acorn is a lending marketplace, not a lender). See /financing/ to check your options without affecting your credit score.
What payment methods do you accept?
We accept cash, checks, and all major credit cards. Insurance-funded jobs are paid per your contract; we give you the documentation your insurer asks for. Financing is available for those who prefer monthly payments.
Do I need to pay upfront?
For most projects, we require a deposit to order materials, with the balance due upon completion. Insurance-funded jobs are paid per your contract; we give you the documentation your insurer asks for. We'll explain payment terms clearly before any work begins.

- Process

Process & Scheduling

How quickly can you start my project?
Our scheduling depends on current workload and material availability. Typically, we can begin within 1-3 weeks of signing a contract. Emergency repairs and storm damage get priority scheduling.
Do I need to be home during the work?
You don't need to be home the entire time. We'll coordinate access to your property and keep you updated on progress. We do ask that you're available for the final walkthrough when we complete the project.
What happens during a roof installation?
We protect your landscaping, tear off old materials, inspect and repair decking as needed, install underlayment and new roofing materials, clean up thoroughly, and conduct a final inspection with you.
How do you protect my property during work?
We use tarps to protect landscaping and collect debris. We use magnetic rollers to pick up nails. At the end of each day, we clean up the work area. Your property should look better than when we started.

- Prefer to talk?

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Florida law notice: The consumer is responsible for payment of any insurance deductible. It is insurance fraud punishable as a felony of the third degree for a contractor to knowingly or willfully, and with intent to injure, defraud, or deceive, pay, waive, or rebate all or part of an insurance deductible applicable to payment to the contractor for repairs to a property covered by a property insurance policy. It is insurance fraud punishable as a felony of the third degree to intentionally file an insurance claim containing any false, incomplete, or misleading information.

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Pro Specialty Services

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